Please select your product version below and then review the list for details on available updates for your product version.

Zetafax

    Zetafax version 17.5

    Latest update released 22nd July 2019

    Zetafax version 17.1

    Latest update released 5th July 2018

    Zetafax version 17.5

    Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance customers.

    If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

    If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


    Brooktrout devices display incorrect page number when sending

    This update resolves an issue where devices did not correctly show the currently sending page, but instead, displayed the last page number for the entirety of the fax transmission. This is a recommended update for all users of Zetafax with Brooktrout devices.
     
    Released: 5th July 2018
    Update type: Optional, for systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition) only
    System requirements:  Zetafax version 17.1
    More information:  ZTN2130
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax printer has incorrect printer driver name

    This update fixes the name of the print driver to the expected value of "ImageMaker FaxBatch Print Driver".
     
    Released: 6th April 2018
    Update type: Optional
    System requirements:  Zetafax version 17.0
    More information:  ZTN2129
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax version 17.1 Service Pack 1

    This install contains all the contents of SP1.
     
    Released: 14th November 2017
    Update type: Optional
    System requirements:  Zetafax version 17.1
    More information:  ZTN2127
    Download: Click here to download (Password Protected).
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax version 17.0

    Latest update released 3rd March 2017

    Zetafax version 17.5

    Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance customers.

    If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

    If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


    Brooktrout driver version 6.7.5

    The Brooktrout 6.7.5 driver update contains a number of hotfixes and enhancements. It is intended for use on Zetafax 2014 and above systems.
     
    Released: 14th October 2016
    Updated: 3rd March 2017
    Update type: Recommended for all systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition)
    System requirements:  Zetafax version 17.0
    More information:  ZTN2115
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Unable to dial to 7-digit numbers with Zetafax Online

    This update resolves an issue where fax numbers entered as a 7-digit number rather than with the full national code are not sent using Zetafax Online.
     
    Released: 19th August 2016
    Updated: 25th October 2016
    Update type: Recommended for all systems using Zetafax Online
    System requirements:  Zetafax version 17.0
    More information:  ZTN2110
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax client is not able to open faxes received using Zetafax Online

    This update resolves an issue where Zetafax client displays an error when opening a received fax using Zetafax Online.
     
    Released: 19th August 2016
    Updated: 25th October 2016
    Update type: Recommended for all systems using Zetafax Online
    System requirements:  Zetafax version 17.0
    More information:  ZTN2108
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    'Invalid Parameters' error when sending via Zetafax SMTP Server

    This update resolves an issue with the Zetafax SMTP Server on some systems where the sender address in the SMTP stream arrives in an unexpected format.
     
    Released: 10th August 2016
    Update type: Recommended for all systems using the Zetafax SMTP Server
    System requirements:  Zetafax version 17.0
    More information:  ZTN2109
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    When printing to Zetafax printer the printer displays an error

    This update resolves an issue with the Zetafax Client when printing a document to the Zetafax Printer on a slow machine.
     
    Released: 5th August 2016
    Update type: Recommended for all systems
    System requirements:  Zetafax version 17.0
    More information:  ZTN2107
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Resent faxes can contain black or missing pages

    This update resolves an issue with the Zetafax Client when resending faxes submitted using the Zetafax Automation Toolkit.
     
    Released: 19th April 2016
    Update type: Recommended for all systems with fax enabled applications using the Zetafax Automation Toolkit
    System requirements:  Zetafax version 17.0
    More information:  ZTN2100 and ZTN2101
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Sent faxes may include a black portion on some pages

    This update resolves an issue with the Zetafax Server Document Rendering engine (DOCTIFF) which can cause sent faxes to include solid black portions on some pages. The issue affects systems where faxes are being submitted using the Zetafax Automation Toolkit or Email gateway, and where the fax is submitted as a TIFF graphics file in a format other than the TIFF-FAX Zetafax native file format.
     
    Released: 19th April 2016
    Update type: Recommended for all systems
    System requirements:  Zetafax version 17.0
    More information:  ZTN2102
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax 2014

    Latest update released 3rd March 2017

    Zetafax version 17.5

    Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance customers.

    If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

    If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


    Brooktrout driver version 6.7.5

    The Brooktrout 6.7.5 driver update contains a number of hotfixes and enhancements. It is intended for use on Zetafax 2014 and above systems.
     
    Released: 14th October 2016
    Updated: 3rd March 2017
    Update type: Recommended for all systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition)
    System requirements:  Zetafax 2014
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    FaxBroadcast feature missing from Zetafax Client installer

    This update fixes an issue where the FaxBroadcast feature is not shown in the Zetafax Client Applications install program.
     
    Released: 9th June 2014
    Update type: Recommended for all systems using FaxBroadcast
    System requirements:  Zetafax 2014
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax SMTP Server crashes after sending a document with non-ASCII characters in the name

    This update corrects an issue when sending faxes via the Zetafax SMTP Server which include files with long filenames or filenames containing non-ASCII characters
     
    Released: 18th March 2014
    Update type: Recommended for all systems using the Zetafax SMTP Server
    System requirements:  Zetafax 2014
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Fax message is not received to the Exchange Online user inbox

    This update fixes an issue which blocks receiving faxes on some systems using Zetafax Online.
     
    Released: 24th Febrary 2014
    Update type: Recommended for all systems using Exchange Online
    System requirements:  Zetafax 2014
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Licence error when sending a fax with a graphics file attachment

    This update fixes an issue which blocks users on systems without the Document Rendering add-on from sending faxes which include an attached graphics file when using the Zetafax email gateway.
     
    Released: 13th January 2014
    Update type: Recommended for all systems which do not include the Document Rendering add-on
    System requirements:  Zetafax 2014
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Printing to Zetafax Printer results in a scaled down image in Windows 8.1 and Windows Server 2012 R2

    This update corrects an issue which affects the quality of faxes sent from Windows 8.1 and Windows Server 2012 R2 computers.
     
    Released: 25th November 2013
    Update type: Recommended for all systems using the Zetafax Client with Windows 8.1 or Windows Server 2012 R2
    System requirements:  Zetafax 2014
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax 2012

    Latest update released 18th March 2014

    Zetafax version 17.5

    Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance customers.

    If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

    If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


    Zetafax SMTP Server crashes after sending a document with non-ASCII characters in the name

    This update corrects an issue when sending faxes via the Zetafax SMTP Server which include files with long filenames or filenames containing non-ASCII characters
     
    Released: 18th March 2014
    Update type: Recommended for all systems using the Zetafax SMTP Server
    System requirements:  Zetafax 2012
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Windows Client Update for Zetafax 2012

    The Windows Client Update adds support for Windows 8.1 and Server 2012 R2 to the Zetafax client applications, including the Zetafax Printer.
     
    Released: 18th March 2014 (refresh)
    Update type: Recommended for all systems
    System requirements:  Zetafax 2012 Platform Feature Pack
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax Automation Toolkit COM API generates an exception when submitting fax

    Calling certain functions of the Zetafax COM API from a subset of programming languages may produce an OLE error, general error or exception. One such function is the NewMessage.Send() function.
     
    Update type: Optional
    System requirements:  Zetafax 2012
    More information:  Please review the associated technical note:
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Brooktrout driver version 6.6.0

    The Brooktrout 6.6.0 driver update contains a number of fixes and enhancements, including support for Windows Server 2012. It is intended for use on Zetafax 2012 systems with the Zetafax 2012 Platform Feature Pack installed.
     
    Update type: Recommended for all systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition)
    System requirements:  Zetafax 2012 Platform Feature Pack
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax tab in Active Directory Users and Computers fails to load

    After installing the Exchange connector on a server, when opening the Zetafax tab for a user in Active Directory Users and Computers, an error message appears and no settings are loaded.
     
    Update type: Recommended for all systems using the Zetafax Exchange 2007 or Exchange 2010 Connector
    System requirements:  Zetafax 2012 Platform Feature Pack
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Automation Toolkit API fails when attaching more than 30 files

    When attaching more than 30 files using the Zetafax API and attempting to send the fax message, memory errors may occur or the program calling the API may crash.
     
    Update type: Recommended for all systems with fax enabled applications using the Zetafax Automation Toolkit
    System requirements:  Zetafax 2012
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Unable to view address book entries in the Zetafax Client

    When attempting to view address book entries in the Zetafax Client, the address book appears to be empty. Attempts to add items to the address book will appear to be successful, but the items will not appear in the list. There may be some stability issues with the Zetafax Client after adding a new entry to the address book.
     
    Update type: Optional
    System requirements:  Zetafax 2012 Platform Feature Pack systems using version 16.1.983 of the Zetafax Client
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

    Zetafax 2012 Platform Feature Pack

    The Platform Feature Pack for Zetafax 2012 adds support for Windows 8 and Windows Server 2012 to the Zetafax Client and Server programs, and includes all earlier updates for Zetafax 2012.
     
    Update type: Recommended for all systems
    System requirements:  Zetafax 2012 systems with a version lower than 16.1
    More information:  Please review the associated technical note.
    Download: Click here to download.
     
    This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

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