Equisys is committed to providing the highest possible level of support to customers and partners to help them with technical queries.
Support is provided by our technical support teams in the UK and USA, and by our accredited distributors outside these regions.
Online support is available to all customers 24x7 through the Equisys Knowledgebase which contains technical tips on how to get the most from your system, guides on implementation and common fixes for known issues.
We conduct regular customer satisfaction surveys to ensure we maintain high levels of support.
Below is a list of the support options available across our product range.
Zetafax is our award winning fax server software that delivers secure, fast and cost effective document distribution. For more details on the support options available please tap here.
Zetadocs PDF document management and delivery software enables Microsoft Office users to remove the cost and time associated with producing and delivering business documents. Zetadocs PDF is sold alongside Zetafax as Zetafax Duo. For more details on the support options available please tap here.
Zetadocs for NAV
The Zetadocs for NAV suite helps you save time and improve customer service through electronic invoicing, improved collections management, greater control over purchasing and expense management.
For more details on the support options available please tap here.
Zetadocs Express provides you with the core benefits of key Zetadocs for NAV editions but is provided without charge.
Equisys provides technical support for Zetadocs Express by email. When contacting your local Support Center please have your customer registration code to hand which can be found on your license certificate.
Timemaster is timesheet, expenses and project management software for consultants, architects, local authorities and professional services firms. It is sold in the UK only. Tap here for details of support.