We're here to help

Technical support for Zetadocs

Get support now

Zetadocs support

We offer outstanding technical support from our teams based in the UK and USA. This is provided via your Dynamics partner to ensure your peace of mind that Zetadocs works when you need it to.

In-house experts

In-house experts

Our support teams are friendly and fully in-house, so you're guaranteed help from the people who know Zetadocs best.

Every customer matters

Every customer matters

Every business operates in a unique environment, and we pride ourselves on being able to adapt to your specific needs and work with you to fix your issue.

Rapid response

Rapid response

We understand that any interruption can impact your business, which is why our team is dedicated to resolving your issue as quickly and smoothly as possible.

Optimum performance

Support for Zetadocs is included in your cloud subscription and ensures that your Zetadocs system remains up to date. You get access to bug fixes, performance improvements and updates, including support for the latest versions of Business Central and Office 365.

We work hard to ensure our Zetadocs cloud services are always available and proactively monitor for any issues that may impact performance. This helps keep your Zetadocs system operating as optimally as you expect.

For customers who use Zetadocs on premise and wish to have access to the above level of support, you require Software Assurance, our standard support contract. Speak to your Microsoft Dynamics partner about purchasing Software Assurance.

Web-based support

This is available on a 24x7 basis from the Equisys website. Our getting support page contains advice on how to solve common issues. A range of technical notes, 'How to' guides, software updates and fixes for known issues can be found in the comprehensive Knowledgebase.

What next?

To purchase or discuss Software Assurance for Zetadocs, please contact your Microsoft Dynamics partner.

Testimonials

The support on this call was excellent in all respects. I was on customer site with a complex install problem, the assistance solved the problem and was timely and courteous.

I have to say yours is among the best support team I have dealt with in years. Your team's knowledge, response and friendliness are fantastic.

I congratulate Equisys for helping to set a new standard that makes owning and servicing technology so much more bearable and positive for my peers and my clients.

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script