Equisys Technical Notes

Technical guidance, explanations and fixes for our products

TechNotes_Parallax

FIX: Zetafax SMTP Server crashes when attaching a document with long filenames or filenames containing non-ASCII characters

Print

ZTN1998

ID: ZTN1998

This Zetafax technical note applies to:

  • Zetafax 2012 and 2014 SMTP Servers

Symptom

If a user sends a fax from their email client, and Zetafax is using the Zetafax SMTP Server as the email connector, and an attachment with non-ASCII characters (often found in e.g. the Norwegian language), or if a file with a long filename (over 100 characters) is attached, the Zetafax SMTP Server will crash.

Cause

Zetafax SMTP Server did not always cope with non-ASCII characters, and had a limitation of 100 characters per filename.

Resolution

Update - An update is available here to address this issue. This is an update to the Zetafax SMTP Server.

Status

This behaviour was corrected in the update detailed above.

Last updated: 14th March 2014 (NT/SB/JV)

Keywords: SMTP Server crash long filename non ASCII filename

Name:
Email:
Subject:
Message:
x
EquisysLogo

Recent news

This article describes the new features and other improvements in the September 2018 release of the Zetadocs Expenses service. Zetadocs ...

Zetadocs Approvals is being updated in September to use a new sign in service from Microsoft. Zetadocs Approvals ...