Zetadocs Support

Ensuring your financial processes are running smoothly is key to your company's commercial success, and you need to be able to rely on any add-ons to your NAV system as much as you rely on the ERP system itself. We offer support for Zetadocs for NAV, including Zetadocs Express from our offices in the UK and North America via your NAV partner, giving you peace of mind knowing that you can avoid or minimize any software downtime. We will provide technical assistance via your partner when it's needed and we will provide free software updates and fixes for the length of your contract.

Software Assurance

Software Assurance is our standard support contract, similar to the Microsoft Dynamics service plan you have for NAV itself and its related support services. It enables your partner to keep your system up to date, and it includes software updates for new platforms and new versions of supported applications.

Equisys is constantly developing its software products to enhance and upgrade performance, improve usability, and to support Microsoft and other vendors’ platform developments. As a result of keeping your Software Assurance current, you get access to bug fixes and improvements, as well as updates such as support for NAV 2018, SharePoint 2016 and Office 365.

Web-based support

This is available on a 24x7 basis from the Equisys website. A range of technical notes, 'How to' guides, software updates and fixes for known issues can be found in the comprehensive and fully searchable Knowledgebase.

To purchase or discuss Software Assurance for Zetadocs, please contact your Microsoft Dynamics NAV partner.

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Technical Notes

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