Support
Equisys is committed to providing the highest level of technical support to customers and partners.
Our outstanding support teams are based in the UK and USA. Take a look below at what our customers have to say about the standard of service we offer.
Having access to support (either as part of a subscription or by purchasing a support contract) ensures systems are always up to date, bugs are fixed and the latest versions of finance systems are supported.
Online support is available to all customers 24x7. Our getting support page contains advice on how to solve common issues. The Equisys Knowledgebase contains technical tips on how to get the most from your system, guides on implementation and common fixes for known issues.
Click the relevant product below to see the specific support options available:
Zetadocs
Zetafax
Timemaster
Zetadocs PDF
Testimonials
The support on this call was excellent in all respects. I was on customer site with a complex install problem, the assistance solved the problem and was timely and courteous.
I have to say yours is among the best support team I have dealt with in years. Your team's knowledge, response and friendliness are fantastic.
I congratulate Equisys for helping to set a new standard that makes owning and servicing technology so much more bearable and positive for my peers and my clients.