"We have been successfully integrating Zetafax with our payment solutions for the past 4 years. We were able to bring the integrated solution to market quickly using the power API toolkit. We've added value to our product and that's given us the edge over the competition." Steven Ratcliffe, Senior Product Manager, Bottomline Technologies Europe Ltd

Case studies - Equisys + Licom

Improved communication processes set to impact on woodworking manufacturing methods

1st October 2004 - New agreement speeds communications of order-based manufacturing companies.

Equisys, developers of the award-winning Zetafax fax software, and Licom, producers of alphaCIM management software for woodworking businesses, today announced a partnership which aims to improve communication processes in the manufacturing sector. Licom and Equisys believe the manufacturing industry will benefit from improved communication methods in order to minimize sales cycles and improve staff processes.

The partnership will focus on desktop faxing not only as a viable, cost-effective alternative to post but improving manual fax processes where they already exist in manufacturing businesses. An issue most manufacturers face is the time factor involved in faxing. Zetafax cuts the time it takes to send a fax via a conventional fax machine by up to 80%.

Kevin Chance, alphaCIM Project Manager, Licom said "Customers choosing alphaCIM and Zetafax will gain a considerable communications advantage over their competitors with the ability to react to customer demands quickly and more cost-effectively. Manufacturers typically receive fax orders on a central fax machine and make copies of these documents to pass between various departments. The order process can be complex and paperwork is often amended and distributed several times throughout the organisation. Now multiple copies can be forwarded at the click of a mouse, affording staff more time to focus on their core responsibilities."

Chris Oswald, Equisys CEO said "The way that fax software is being deployed has changed. ISVs want to offer fax technology with their existing applications to provide their customers with a complete communications solution. Zetafax is an uncomplicated communications solution that offers ISVs increased margin and competitive advantage."

Kevin continues, "We offer our clients software that simplifies and improves their business processes. Zetafax is the obvious communication tool to enhance alphaCIM's processes and reduce unnecessary paperwork. By offering our customers a chance to purchase alphaCIM and Zetafax together, Licom can stay ahead of its competition and offer clients a superior manufacturing management solution."

At present Licom is offering Zetafax in addition to alphaCIM. There are also future plans to integrate Zetafax in a new version of the software.

For further information, please contact:

Jamie Gillan, ISV Account Manager

Tel: 020 7203 4042

Email: jgillan@equisys.com

 


 

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