Software updates

Downloads for our on premises software

Software updates

Please select your product version below and then review the list for details on available updates for your product version.

Zetafax

Latest update released 7th October2024

Zetafax version 17.5

Latest update released 7th October 2024

Brooktrout driver version 6.17.1
The Brooktrout 6.17.1 driver update contains a number of hotfixes and enhancements.
Released: 7th October 2024
Update type: Optional, for systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition) only
System requirements:  Zetafax version 17.5 with Brooktrout drivers version 6.8, 6.12, 6.13 or 6.15
More information:  ZTN2162
Download: Click here to download.
This update is available to customers with valid Software Assurance. Please contact support@equisys.com to obtain the username and password that is needed to download the update.

Zetafax Rendering Engine update 17.5.1284
Zetafax Rendering Engine update contains performance enhancements and quality improvements for the Zetafax Rendering addon.
Released: 6th July 2023
Update type: Optional, for systems using the Rendering Addon. Recommended for users experiencing the PDF rendering issue in the linked technote.
System requirements:  Zetafax version 17.5 with Rendering Addon
More information:  ZTN2160
Download: Click here to download.
This update is available to customers with valid Software Assurance. Please contact support@equisys.com to obtain the username and password that is needed to download the update.

Modern authentication for Exchange Online
This update changes the email gateway to use modern authentication for connecting to Exchange Online instead of basic authentication (username and password). This is required to connect to new Exchange Online systems which do not support basic authentication, and to avoid disruption with existing Exchange Online systems in future when Microsoft disables use of basic authentication.
Released: 23rd March 2022
Update type: Recommended for all Zetafax systems using the email gateway with Exchange Online
System requirements:  Zetafax version 17.5
More information:  ZTN2154
Download: Click here to download.
This update is available to customers with valid Software Assurance. Please contact support@equisys.com to obtain the username and password that is needed to download the update.

Zetafax Server computer name truncated to 14 characters
This update resolves an issue where the Zetafax Server computer name only allowed saving of 14 characters, when the maximum NETBIOS computer name is 15.
Released: 13th March 2020
Update type: Optional, for Zetafax Server hosted on systems with NETBIOS names of 15 characters and wishing to use remote administration
System requirements:  Zetafax version 17.5
More information:  ZTN2138
Download: Click here to download.
This update is available to customers with valid Software Assurance. Please contact support@equisys.com to obtain the username and password that is needed to download the update.

Zetafax version 17.1

Latest update released 5th July 2018

Zetafax version 17.5

Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance.

If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


Brooktrout devices display incorrect page number when sending
This update resolves an issue where devices did not correctly show the currently sending page, but instead, displayed the last page number for the entirety of the fax transmission. This is a recommended update for all users of Zetafax with Brooktrout devices.
Released: 5th July 2018
Update type: Optional, for systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition) only
System requirements:  Zetafax version 17.1
More information:  ZTN2130
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax printer has incorrect printer driver name
This update fixes the name of the print driver to the expected value of "ImageMaker FaxBatch Print Driver".
Released: 6th April 2018
Update type: Optional
System requirements:  Zetafax version 17.0
More information:  ZTN2129
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax version 17.1 Service Pack 1
This install contains all the contents of SP1.
Released: 14th November 2017
Update type: Optional
System requirements:  Zetafax version 17.1
More information:  ZTN2127
Download: Click here to download (Password Protected).
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax version 17.0

Latest update released 3rd March 2017

Zetafax version 17.5

Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance.

If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


Brooktrout driver version 6.7.5
The Brooktrout 6.7.5 driver update contains a number of hotfixes and enhancements. It is intended for use on Zetafax 2014 and above systems.
Released: 14th October 2016
Updated: 3rd March 2017
Update type: Recommended for all systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition)
System requirements:  Zetafax version 17.0
More information:  ZTN2115
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Unable to dial to 7-digit numbers with Zetafax Online
This update resolves an issue where fax numbers entered as a 7-digit number rather than with the full national code are not sent using Zetafax Online.
Released: 19th August 2016
Updated: 25th October 2016
Update type: Recommended for all systems using Zetafax Online
System requirements:  Zetafax version 17.0
More information:  ZTN2110
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax client is not able to open faxes received using Zetafax Online
This update resolves an issue where Zetafax client displays an error when opening a received fax using Zetafax Online.
Released: 19th August 2016
Updated: 25th October 2016
Update type: Recommended for all systems using Zetafax Online
System requirements:  Zetafax version 17.0
More information:  ZTN2108
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

'Invalid Parameters' error when sending via Zetafax SMTP Server
This update resolves an issue with the Zetafax SMTP Server on some systems where the sender address in the SMTP stream arrives in an unexpected format.
Released: 10th August 2016
Update type: Recommended for all systems using the Zetafax SMTP Server
System requirements:  Zetafax version 17.0
More information:  ZTN2109
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

When printing to Zetafax printer the printer displays an error
This update resolves an issue with the Zetafax Client when printing a document to the Zetafax Printer on a slow machine.
Released: 5th August 2016
Update type: Recommended for all systems
System requirements:  Zetafax version 17.0
More information:  ZTN2107
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Resent faxes can contain black or missing pages
This update resolves an issue with the Zetafax Client when resending faxes submitted using the Zetafax Automation Toolkit.
Released: 19th April 2016
Update type: Recommended for all systems with fax enabled applications using the Zetafax Automation Toolkit
System requirements:  Zetafax version 17.0
More information:  ZTN2100 and ZTN2101
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Sent faxes may include a black portion on some pages
This update resolves an issue with the Zetafax Server Document Rendering engine (DOCTIFF) which can cause sent faxes to include solid black portions on some pages. The issue affects systems where faxes are being submitted using the Zetafax Automation Toolkit or Email gateway, and where the fax is submitted as a TIFF graphics file in a format other than the TIFF-FAX Zetafax native file format.
Released: 19th April 2016
Update type: Recommended for all systems
System requirements:  Zetafax version 17.0
More information:  ZTN2102
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax 2014

Latest update released 3rd March 2017

Zetafax version 17.5

Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance.

If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


Brooktrout driver version 6.7.5
The Brooktrout 6.7.5 driver update contains a number of hotfixes and enhancements. It is intended for use on Zetafax 2014 and above systems.
Released: 14th October 2016
Updated: 3rd March 2017
Update type: Recommended for all systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition)
System requirements:  Zetafax 2014
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

FaxBroadcast feature missing from Zetafax Client installer
This update fixes an issue where the FaxBroadcast feature is not shown in the Zetafax Client Applications install program.
Released: 9th June 2014
Update type: Recommended for all systems using FaxBroadcast
System requirements:  Zetafax 2014
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax SMTP Server crashes after sending a document with non-ASCII characters in the name
This update corrects an issue when sending faxes via the Zetafax SMTP Server which include files with long filenames or filenames containing non-ASCII characters
Released: 18th March 2014
Update type: Recommended for all systems using the Zetafax SMTP Server
System requirements:  Zetafax 2014
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Fax message is not received to the Exchange Online user inbox
This update fixes an issue which blocks receiving faxes on some systems using Zetafax Online.
Released: 24th Febrary 2014
Update type: Recommended for all systems using Exchange Online
System requirements:  Zetafax 2014
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Licence error when sending a fax with a graphics file attachment
This update fixes an issue which blocks users on systems without the Document Rendering add-on from sending faxes which include an attached graphics file when using the Zetafax email gateway.
Released: 13th January 2014
Update type: Recommended for all systems which do not include the Document Rendering add-on
System requirements:  Zetafax 2014
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Printing to Zetafax Printer results in a scaled down image in Windows 8.1 and Windows Server 2012 R2
This update corrects an issue which affects the quality of faxes sent from Windows 8.1 and Windows Server 2012 R2 computers.
Released: 25th November 2013
Update type: Recommended for all systems using the Zetafax Client with Windows 8.1 or Windows Server 2012 R2
System requirements:  Zetafax 2014
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax 2012

Latest update released 18th March 2014

Zetafax version 17.5

Zetafax version 17.5 is now available. Upgrading to this latest version is free for all existing Zetafax customers with Software Assurance.

If you have Software Assurance for your Zetafax system, please contact your local distributor or Equisys at sales@equisys.com for the details you require to download the new version.

If you do not have Software Assurance you will need to purchase an upgrade to update your software. Please contact either Equisys or your software supplier for more information.


Zetafax SMTP Server crashes after sending a document with non-ASCII characters in the name
This update corrects an issue when sending faxes via the Zetafax SMTP Server which include files with long filenames or filenames containing non-ASCII characters
Released: 18th March 2014
Update type: Recommended for all systems using the Zetafax SMTP Server
System requirements:  Zetafax 2012
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Windows Client Update for Zetafax 2012
The Windows Client Update adds support for Windows 8.1 and Server 2012 R2 to the Zetafax client applications, including the Zetafax Printer.
Released: 18th March 2014 (refresh)
Update type: Recommended for all systems
System requirements:  Zetafax 2012 Platform Feature Pack
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax Automation Toolkit COM API generates an exception when submitting fax
Calling certain functions of the Zetafax COM API from a subset of programming languages may produce an OLE error, general error or exception. One such function is the NewMessage.Send() function.
Update type: Optional
System requirements:  Zetafax 2012
More information:  Please review the associated technical note:
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Brooktrout driver version 6.6.0
The Brooktrout 6.6.0 driver update contains a number of fixes and enhancements, including support for Windows Server 2012. It is intended for use on Zetafax 2012 systems with the Zetafax 2012 Platform Feature Pack installed.
Update type: Recommended for all systems using Brooktrout fax boards or the Zetafax FoIP Connector (SR140 Edition)
System requirements:  Zetafax 2012 Platform Feature Pack
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax tab in Active Directory Users and Computers fails to load
After installing the Exchange connector on a server, when opening the Zetafax tab for a user in Active Directory Users and Computers, an error message appears and no settings are loaded.
Update type: Recommended for all systems using the Zetafax Exchange 2007 or Exchange 2010 Connector
System requirements:  Zetafax 2012 Platform Feature Pack
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Automation Toolkit API fails when attaching more than 30 files
When attaching more than 30 files using the Zetafax API and attempting to send the fax message, memory errors may occur or the program calling the API may crash.
Update type: Recommended for all systems with fax enabled applications using the Zetafax Automation Toolkit
System requirements:  Zetafax 2012
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Unable to view address book entries in the Zetafax Client
When attempting to view address book entries in the Zetafax Client, the address book appears to be empty. Attempts to add items to the address book will appear to be successful, but the items will not appear in the list. There may be some stability issues with the Zetafax Client after adding a new entry to the address book.
Update type: Optional
System requirements:  Zetafax 2012 Platform Feature Pack systems using version 16.1.983 of the Zetafax Client
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetafax 2012 Platform Feature Pack
The Platform Feature Pack for Zetafax 2012 adds support for Windows 8 and Windows Server 2012 to the Zetafax Client and Server programs, and includes all earlier updates for Zetafax 2012.
Update type: Recommended for all systems
System requirements:  Zetafax 2012 systems with a version lower than 16.1
More information:  Please review the associated technical note.
Download: Click here to download.
This update is available using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com

Zetadocs Delivery & Zetadocs Capture

Latest update released 28th October 2024

Zetadocs Delivery & Zetadocs Capture Extension for Business Central

Latest update released 28th October 2024

Zetadocs Delivery & Zetadocs Capture Extension (version 3.0.24293.23000) for Business Central 2023 Release Wave 2 and later
Use the Zetadocs Delivery and Zetadocs Capture Extension for Business Central to install Zetadocs on Business Central 2023 Release Wave 2 (BC23.0 to latest) when deployed on premises.
Update type: Recommended for BC23 and later systems
System requirements:  Please view the Zetadocs system requirements
More information:  Zetadocs Installation Guide
Download: Click here to download.

Zetadocs Delivery & Zetadocs Capture Extension (version 3.0.24293.18000) for Business Central 2021 Release Wave 1 and to Business Central 2023 Wave 1
Use the Zetadocs Delivery and Zetadocs Capture Extension for Business Central to install Zetadocs on Business Central 2023 Release Wave 1 (BC18.0 to 22.x) when deployed on premises.
Update type: Recommended for BC18, BC19, BC20, BC21 and BC22 systems
System requirements:  Please view the Zetadocs system requirements
More information:  Zetadocs Installation Guide
Download: Click here to download.

Zetadocs Delivery & Zetadocs Capture Extension (version 3.0.24293.15003) for Business Central 2019 Release Wave 2 Cumulative Update 3 to Business Central 2020 Release Wave 2
Use the Zetadocs Delivery and Zetadocs Capture Extension for Business Central to install Zetadocs on Business Central 2019 Release Wave 2 update 3 (BC15.3 to 17.x) when deployed on premises.
Update type: Recommended for BC15.3, BC16 and BC17 systems
System requirements:  Please view the Zetadocs system requirements
More information:  Zetadocs Installation Guide
Download: Click here to download.

Zetadocs Delivery & Zetadocs Capture Extension (version 3.0.24293.15000) for Business Central 2019 Release Wave 2 to Cumulative Update 2
Use the Zetadocs Delivery and Zetadocs Capture Extension for Business Central to install Zetadocs on Business Central 2019 Release Wave 2 (BC15 to 15.2) when deployed on premises.
Update type: Recommended for all BC15 to BC15.2
System requirements:  Please view the Zetadocs system requirements
More information:  Zetadocs Installation Guide
Download: Click here to download.

Zetadocs Delivery & Zetadocs Capture Extension (version 3.0.24293.14000) for Business Central 2019 Release Wave 1
Use the Zetadocs Delivery and Zetadocs Capture Extension for Business Central to install Zetadocs on Business Central 2019 Release Wave 1 (BC14) when deployed on premises.
Update type: Recommended for all BC14 systems
System requirements:  Please view the Zetadocs system requirements
More information:  Zetadocs Installation Guide
Download: Click here to download.

Zetadocs SharePoint Extensions (version 1.0.20114)
Use the Zetadocs SharePoint Extensions to setup Microsoft SharePoint Online for use with the Zetadocs Delivery and Zetadocs Capture Extension for Business Central.
Update type: Required for SharePoint when used with Zetadocs Capture
System requirements:  Please view the Zetadocs system requirements
More information:  Zetadocs Installation Guide
More information:  ZTN4542-INFO: What's new in Zetadocs SharePoint Extentions v1.0.20114
Download: Click here to download.

Update for Zetadocs Express
Zetadocs Express is the foundation edition of Zetadocs included as part of the Zetadocs Delivery & Zetadocs Capture Extension for Business Central and Zetadocs for NAV.  Zetadocs Express is licensed with a software key, making it simpler to upgrade.
To access the latest version of Zetadocs Express please contact the Zetadocs Sales Team with details of the customers that you need to update.

Zetadocs - Version 11.1

Latest update released 13th August 2021

Zetadocs release version 11.1 (11.1.2516) - full version
The technote below describes what is new in the latest release.
Update type: Recommended
System requirements:  Please view the Zetadocs v11.1 system requirements
More information:  What's new in Zetadocs v11.1
Download: Click here to download.

Zetadocs Client release version 11.1 (11.1.2516)
This update does not require the Zetadocs Objects to be updated. The technote below describes what is new in the latest release.
Update type: Latest version 11.1 Zetadocs Client release
System requirements:  Please view the Zetadocs v11.1 system requirements
More information:  What's new in Zetadocs v11.1
Download: Click here to download.

Zetadocs Server Extensions release version 11.1 (11.1.2516)
The technote below describes what is new in the latest release.
Update type: Latest version 11.1 Zetadocs Server Extensions release
System requirements:  Please view the Zetadocs for NAV v11.0 system requirements
More information:  What's new in Zetadocs v11.1
Download: Click here to download.

Zetadocs Server - Version 4.0

Latest update released 11th November 2021

Zetadocs Server (version 4.0.21285.2)
If you are installing Zetadocs Capture you need to download the Zetadocs Server, responsible for converting documents into PDF/A files.
Update type: Recommended for all Zetadocs Capture systems using Document Queues
System requirements:  Please view the Zetadocs Capture system requirements
More information:  ZTN4541-INFO: What's new in Zetadocs Server v4.0
Download: Click here to download

Zetadocs OCR Engine (version 3.0.2204)
The Zetadocs OCR Engine is used by the Zetadocs Server for processing barcodes and creating searchable PDF files.
NOTE:OCR support requires a separate Zetadocs OCR Engine license number. Licenses starting withFExx-must first be upgraded ahead of installing this version by contacting your Dynamics reseller or Equisys directly.
Update type: Recommended for all Zetadocs Capture Plus systems using OCR and Barcode processing
Download: Click here to download

Older versions of Zetadocs Delivery and Zetadocs Capture are available on request. Please contact the Zetadocs Sales Team with details of the customers that you need to reinstall.

Zetadocs Approvals

Latest update released 1st August 2019

Zetadocs Approvals Connector for NAV (version 2.2.85)
The technote below describes what is new in the latest release.
 
Update type: Recommended for all systems
System requirements:  Please view the Zetadocs Approvals system requirements
More information:  What's new in Zetadocs Approvals
Download: Click here to download

Zetadocs Expenses

Latest update released 11th September 2024

Zetadocs Expenses Connector for Business Central and NAV (version 3.4.24243)
Use the Zetadocs Expenses Connector for Business Central and NAV to connect Zetadocs Expenses to Business Central or Microsoft Dynamics NAV on premises.
Update type: Recommended for all Business Central and NAV systems
System requirements:  Please view the Zetadocs Expenses system requirements
More information:  Zetadocs Expenses Integration Setup Guide
Download: Click here to download

Zetadocs Expenses Reporting Template (version 1.0)
Once connected to the Zetadocs Expenses Reporting data feed, this Microsoft PowerBI template presents a set of pre-configured reports to help you analyze expenditure.
More information:  Connecting the template to the Reporting data feed
NA Download: Click here to download the NA (North American) template
GB Download: Click here to download the GB (Great Britain) template

Zetadocs PDF

Latest update released 4th July 2022

Zetadocs PDF (version 9.4.2516)
For customers who have purchased Zetadocs PDF or Zetafax Duo.
 
Released: 3rd June 2019
Update type: Recommended for all systems
System requirements:  Zetadocs PDF version 9.4 or earlier
More information:  Please review the associated technical note.
Download: Click here to download

 

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