Getting Support

Equisys provides technical support through its offices in the United Kingdom , the USA and in other regions through its accredited distributors. Select your region below to contact your local support centre.

Please note: Equisys will provide technical support (dependent on the support contract purchased) for the current version of the product, plus the previous version only. The current version is the current shipping version of the product.

  • Zetafax
  • Zetadocs PDF
  • Zetadocs for NAV
  • Zetadocs Express

If you are running a previous version of the software and require support, please contact us to discuss upgrading. Alternatively locate your nearest supplier.

Why not purchase Software Assurance to protect your investment? This allows access to future software version upgrades with no additional charges for one year.

We conduct regular customer satisfaction surveys to ensure we maintain high levels of support. Read what some of our customers have to say about the support they have received from Equisys.

What to have to hand

When contacting your local Support Centre please have the following information to hand:

  • Full description of the problem
  • Product version and license number
  • Product Server or Client PC operating system (e.g. Windows 7)
  • Application you are printing or sending from (e.g. Word 2010, Outlook 2010)
  • Contact phone number, address and email

 



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