Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Cyrillic characters not being recognized by OCR



This Zetadocs technical note applies to:

  •  Version 2.3.1410.4 of Zetadocs Server and earlier


When a document containing cyrillic characters is processed by the Zetadocs Document Converter it is observed that the conversion is not done correctly by the OCR (Abbyy). The output file might contain random ASCII characters where it cannot convert properly.

This behaviour can be reproduced on any hardware and operating system when the above action is performed.


This is to do with a problem identified in the software.


This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4493. This fix handles the problem identified in the software correctly.


This behaviour was corrected in the hotfix detailed above.

Last updated: 24th August 2017  (DB/JV) 

Keywords: OCR, ABBYY, Cyrillic, Russian, Latvian, PDF

Equisys Logo, Document Management and Expense Management for Business Central

Replaced by script
Recent news

The sudden rush towards remote working practices in 2020 led many organizations to implement changes to upgrade their document capture processes on Microsoft Dynamics 365 Business Central or ...

Company credit cards are often seen as the most convenient way to incur travel & entertainment expenses, however it can be a very different story when it comes to the administration of these ...

North America
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
(770) 772 7201
Equisys Ltd
91 Southwark Bridge Road
United Kingdom
+44 (0)20 7203 4000

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies