Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Enable Exchange 2007 Zetafax users with the auto enrolment feature



ID: ZTN 1637

This Zetafax technical note applies to:

  • Zetafax version 2007 and later
  • Microsoft Exchange Server 2007 RTM version


Exchange 2007 users can be automatically enrolled to use the email gateway to avoid having to manually enable each user.

This avoids having to manually enable each user and so reduces administration time.  Email gateway users can then be centrally managed.

Enabling Email Gateway Users

  1. Launch the Zetafax Configuration program and navigate to Zetafax Users and Groups.
  2. Select Email Gateway Users, right click and choose Refresh.
  3. The following warning sign will be shown.  When you click ok it will begin the processes of exporting the user list from Exchange 2007.
  4. The Zetafax Exchange User Export window appears choose Exchange 2000 – 2007 and click Export as shown below.
  5. A list of Email Gateway Users will now be built.
  6. Click the (All Exchange Users) entry in the right pane of the Email gateway users list with the right mouse button and choose Enable from the pop-up menu.
  7. In the Enable Email Users dialog, Single shared account will be the only option, Click the OK button to proceed.
  8. In the Add new Zetafax email user profile dialog, Enter a unique name e.g. MSX and click OK as shown below.
  9. In the Zetafax user details dialog, click OK

The enabled wildcard entry will now appear in the right pane of the Email gateway users list with the email user profile account as its Zetafax name.

Additional Information and Testing

Provided the number of Zetafax users licensed doesn't exceed the number Email Gateway Users, all users will be able to send through the single shared account.

To test sending via the single shared account:

  1. Open Outlook.
  2. Send a fax by typing:
  3. [FAX: Name@Company@Fax Number]

    into the TO: field.

  4. Once a fax has successfully sent the user will appear enabled within the Email Gateway Users in the Zetafax Configuration as shown for Michael Smith in the example below.


ZTN1578 - HOWTO Maintaining fax capabilities during a migration to Exchange Server 2007

ZTN1577 – HOWTO Updating to Zetafax 2007

ZTN1565 – HOWTO Manually Installing Exchange 2007 Server-Side Components

Last updated: 28th September 2007 (IN/GC)

Keywords: Exchange 2007  Auto Enrollment Email Gateway

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