Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax Reports do not run in the Zetafax Server Monitor

Print

ZTN1643

ID: ZTN1643

This Zetafax technical note applies to:

  • Zetafax server 2007 and later

Symptom

When trying to load the fax report module within the Zetafax server monitor, nothing happens.

Cause

Visual C++ runtime is required to load this module. It is included in the Zetafax server prerequisites, but if you installed the Zetafax Remote Administration, these are not installed.

Resolution

Install the Visual C++ runtime components (vcredist_x86.exe) from the Prerequisites folder in the Zetafax server CD or downloaded install files.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 15 October 2007 (AC/GC)

Keywords: < Fax Report>

EquisysLogo

Recent news

As part of our drive towards making the software simpler to use, Zetadocs Expenses now supports single sign-on using Microsoft work or school accounts. This makes it easier for Office 365 ...

This article describes the new features and other improvements in the August 2019 release of the Zetadocs Expenses service. Zetadocs Expenses ...