Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs OCR Engine is unable to be activated on Microsoft Azure virtual machine (Azure VM)

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ZTN4525

This Zetadocs technical note applies to:

·         Zetadocs Server v3.0 

Summary

After upgrading to Zetadocs Server v3.0, the OCR Engine is unable to be activated on Microsoft Azure Virtual Machine.

Cause

Regular (non-Cloud type) license for the OCR Engine cannot be used in cloud or docker environments, a cloud license is required.

More information

Contact Equisys Technical Support Team to obtain a valid OCR cloud license.

References

Last updated: 26th March 2019 (AO/GC) 

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