Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs OCR Engine is unable to be activated on Microsoft Azure virtual machine (Azure VM)

Print

ZTN4525

This Zetadocs technical note applies to:

·         Zetadocs Server v3.0 

Summary

After upgrading to Zetadocs Server v3.0, the OCR Engine is unable to be activated on Microsoft Azure Virtual Machine.

Cause

Regular (non-Cloud type) license for the OCR Engine cannot be used in cloud or docker environments, a cloud license is required.

More information

Contact Equisys Technical Support Team to obtain a valid OCR cloud license.

References

Last updated: 26th March 2019 (AO/GC) 

EquisysLogo

Recent news

This article describes the new features and other improvements in the August 2019 release of the Zetadocs Expenses service. Zetadocs Expenses ...

This article describes the new features and other improvements in the latest release of Zetafax. This improves support for using Fax over IP (FoIP) with SIP trunks and public SIP fax services, ...