Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs OCR Engine is unable to be activated on Microsoft Azure virtual machine (Azure VM)

Print

ZTN4525

This Zetadocs technical note applies to:

·         Zetadocs Server v3.0 

Summary

After upgrading to Zetadocs Server v3.0, the OCR Engine is unable to be activated on Microsoft Azure Virtual Machine.

Cause

Regular (non-Cloud type) license for the OCR Engine cannot be used in cloud or docker environments, a cloud license is required.

More information

Contact Equisys Technical Support Team to obtain a valid OCR cloud license.

References

Last updated: 26th March 2019 (AO/GC) 

EquisysLogo

Recent news

This article describes the new features and other improvements in the October 2019 release of the Zetadocs Expenses service. Zetadocs Expenses Release date and version ...

What to expect if you’re attending Directions EMEA 2019

It’s that time of year again. Directions EMEA is right around the corner. This year, it takes place at the Austria Center in Vienna, between 9-11 October. Traditionally, Directions NA would take ...

Monday, September 23, 2019