Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: Sending a fax using coversheet without a description in the email gateway causes a �Coversheet file not found� error



ID: ZTN1849

This Zetafax technical note applies to:

  • Zetafax 2011


Creating a new coversheet template and saving it without a description will prevent faxes from being sent via the email gateway.


This is caused by an issue in parsing the coversheet list when the coversheets do not have descriptive names.


Edit the coversheet description to contain some text rather than being empty.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 19th May 2011 (NT/MW)

Keywords: coversheet file not found email gateway sending


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