Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Scroll jumps to the top when viewing archived messages in the Zetafax Client

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ZTN1834

ID: ZTN 1834

This Zetafax technical note applies to:

  • Zetafax 2010

Symptom

When viewing messages in the archive folders the scroll position of the messages jumps to the top and the top message is selected. This can be seen to be happening when a new message is sent or received.

Cause

When a new message is sent or received the Zetafax Client is refreshed. In the case of the archive folders the selection was being returned to the top when it should be have remained at the selected message.

Resolution

A hotfix is available from Equisys Technical Support.

Status

This issue was corrected in Zetafax 2011.

Last updated: 19 May 2011 (NT/MW)

Keywords: client, refresh, archive folders, scroll, scrollbar

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