Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetadocs PDF Client crashes when sending a fax

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ZTN3606

ID: ZTN3606

This Zetadocs technical note applies to:

  • Zetadocs PDF with Zetafax 2012 Platform Feature Pack Client

Symptom

When sending a fax from Zetadocs PDF, the Zetadocs PDF client crashes.

Cause

This is due to an incompatibility with some performance improvements in a Zetafax Client component.

Resolution

A hotfix is available to resolve this issue. Please request the hotfix for ZTN1946.

Status

This fault was corrected in the above mentioned hotfix.

Last updated: 11th September 2013 (NT/MW)

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