Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: BTAINIT crashes, causing Zetafax Server to close down

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ZTN1654

ID: ZTN1654

This Zetafax technical note applies to:

  • Zetafax Version 2007 SP1

Symptom

When starting the Zetafax Server with an older Brooktrout Trufax Analog or TR114 fax board that uses the DEVBTA drivers, the Zetafax Server shuts down unexpectedly.

Cause

This was caused by an internal problem with the BTAINIT module.

Resolution

Please install the Zetafax 2007 Service Pack 2 update: ‘ZTN1656-11.1.643.exe’, or update your Zetafax installation using the Update Service.

To do this, select Help | Check for Updates… in the Zetafax Server Monitor.

Status

This behaviour was corrected in the above mentioned service pack

Last updated: 22 November 2007 (NT/DH)

Keywords: BTAINIT crash

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