Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: User groups cannot be added in Zetafax Configuration

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ZTN1646

ID: ZTN1646

This Zetafax technical note applies to:

  • Zetafax Version 2007 SP1

Symptom

When attempting to add user groups through the Zetafax Configuration program, an error occurs:

Cause

This is due to a problem caused by additional error validation for users and groups in Zetafax Version 11 SP1.

Resolution

Please install the Zetafax 2007 Service Pack 2 update: ‘ZTN1656-11.1.643.exe', or update your Zetafax installation using the Update Service.

To do this, select Help à Check for Updates… in the Zetafax Server Monitor.

Status

This behaviour was corrected in the above mentioned service pack.

Last updated: 22 November 2007 (NT/GC)

Keywords: Error Your user name is invalid

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