Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax Configuration Program fails to launch

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ZTN1655

ID: ZTN1655

This Zetafax technical note applies to:

  • Zetafax Version 2007 SP1

Symptom

When an attempt is made to launch the Zetafax Configuration Program, the program fails to launch, no user interface is displayed.

Cause

This was caused by an internal problem with the NTSetup module.

Resolution

Please install the Zetafax 2007 Service Pack 2 update: ‘ZTN1656-11.1.643.exe’, or update your Zetafax installation using the Update Service.

To do this, select Help | Check for Updates… in the Zetafax Server Monitor.

Status

This behaviour was corrected in the above mentioned service pack

Last updated: 22 November 2007 (NT/DH)

Keywords: Zetafax Configuration fails to load NTSETUP

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