Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax server upgrade fails with component move data error



ID: ZTN1154

This Zetafax technical note applies to:

  • Zetafax 7 and later


Zetafax server upgrade fails with component move data error and then an erroneous locate file error containing text relating to unable to locate a file from the following path: c:\zfax\server\brooktrout\install.exe.


The Zetafax configuration program (ZFSETUP) is open and the installation program is unable to update this file.


Closing the Zetafax configuration program will allow the install to proceed correctly.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 3 October 2001 (GC/DH)


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