GDPR compliance

GDPR came into effect on 25 May 2018

Data protection regulations in the EU

GDPR came into effect on 25 May 2018 and impacts any business doing business with or holding information on citizens of EU countries.

Below is a summary of what GDPR is and how it affects the way we conduct business. This website is not legal advice, nor should it be the only information source you consult on the topic. The full legislation can be found here.

What does GDPR stand for?

The General Data Protection Regulation (GDPR), is a new EU regulation which builds on and replaces the 1995 EU Data Protection Directive (DPD) to give EU citizens more control over how their personal data is used and ensure it is better protected. GDPR significantly enhances the protection of the personal data of EU citizens and increases the obligations on organizations that collect or process personal data. It came into effect on 25 May 2018.

The regulation builds on many of the 1995 Directive’s requirements for data privacy and security, but includes several new provisions to strengthen the rights of data subjects and add more severe penalties for violations.

Whom does GDPR apply to?

Unlike the previous EU legislation (the 1995 EU Data Protection Directive), which governed entities within the EU, the territorial scope of the GDPR is far wider. GDPR also applies to non-EU businesses that collect or use any personal data of EU citizens within their businesses. GDPR therefore applies to any companies inside or outside of the EU that control or process data of EU citizens.

Both data collectors and data processors of businesses are affected by GDPR. Company processes should be recorded, implemented and reviewed on a regular basis, followed by staff training to ensure and demonstrate compliance.

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What does GDPR mean to Equisys?

Whilst we already took great care of the ways we collected, protected and used data at Equisys, we went through a process of improving them, to keep your data safe and private, aligning them with GDPR. We have been updating this page as the date it took effect approached and we will continue to do so as we have more to share on the topic, so if you’re interested to stay up-to-date keep an eye on this page.

GDPR affected us in the following ways:

  • Product changes
  • Data collection for marketing amendments
  • Legal documentation updates

Read more about these changes below.

Product updates

Zetadocs, Zetafax and Timemaster can all be used in ways that support your compliance with the GDPR. There was a product update for Timemaster to help with this; other products did not not require updates. Details of how you can ensure your use of our products is compliant with GDPR data privacy requirements are given here:

Data collection for marketing

It is essential to us that our marketing database is secure and fully compliant with GDPR. We work hard to create and share useful content for you, whether you are a user of our software, a partner, or if you have just expressed interest in our products and services. Some of the areas we’re working on include:

  • Streamlining our data collection processes to enable higher levels of data privacy
  • Updating our website forms to include more opt-in details
  • Creating new processes that capture and store opt-in details

To opt in or out of email communications, inquire about the data we hold on you or delete personal data from our records in accordance with the GDPR, please email

Legal documentation

We updated our Privacy Policy ahead of 25 May 2018 to include any product and data collection changes and to allow for the mandatory provisions required by Article 28 of the GDPR.

What else?

Keep an eye on this page, we recommend bookmarking it and revisiting regularly for more updates. If you’re already an Equisys customer or partner, please contact your account manager with any further questions, comments or suggestions. If you don’t yet have a business relationship with Equisys, please drop us a line at

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