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HOWTO: Run Zetadocs over multiple NAV instances


Yashar Ebtehaj

This Zetadocs technical note applies to:

  • Zetadocs for NAV 8.0+
  • Customers will multiple NAV instances


This technote describes the extra setup steps needed to enable batch delivery correctly with multiple instances of NAV.

Zetadocs Delivery requires various components to be installed on the NAV server, when more than server is being used, i.e. in a load balancing scenario, then these steps need to be replicated on each server.

More information

If this technote is not applied to all NAV instances then the users may encounter intermittent batch delivery issues, this is due to Zetadocs not being set up for that NAV instance.

For each instance of NAV the following installs should be run on the server:

  • Zetadocs Client
  • Zetadocs API Runtime
  • Zetadocs Server Extensions

Once these have been installed it is worth checking the installed applications on windows to see that the following is listed:

Zetadocs NAV Server Extensions

<Date of install>

<Version of NAV installer>

Zetadocs NAV Client

<Date of install>

<Version of NAV installer>

Zetadocs API Runtime

<Date of install>

<Version of NAV installer>

These steps need to be run on every instance of NAV.


For further information on the install process please refer to the Zetadocs Install Guide.

Last updated: 12th January 2022 (YE/CR) 

Keywords: Zetadocs NAV, Batch Delivery, Load Balanced, NST


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