Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetafax server upgrade fails with component move data error



ID: ZTN1154

This Zetafax technical note applies to:

  • Zetafax 7 and later


Zetafax server upgrade fails with component move data error and then an erroneous locate file error containing text relating to unable to locate a file from the following path: c:\zfax\server\brooktrout\install.exe.


The Zetafax configuration program (ZFSETUP) is open and the installation program is unable to update this file.


Closing the Zetafax configuration program will allow the install to proceed correctly.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 3 October 2001 (GC/DH)

Equisys Logo, Document Management and Expense Management for Business Central

Recent news

This article describes the new features and other improvements in the March 2021 update of the Zetadocs Expenses service. Zetadocs Expenses Release ...

It may seem strange, in an article extolling the vision of an automated digital future, to start with a reference to 1975, but that was the year Business Week magazine published an article looking ...