Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs Printer Driver does not keep the correct resolution when printing from Excel



ID: ZTN3573

This Zetadocs technical note applies to:

  • Zetadocs PDF (All Versions)


Documents printed from Excel will appear correctly in the Zetadocs viewer, but will appear squashed when saved to pdf.


Excel will take the resolution to use during printing from the default printer.  If the Zetadocs PDF printer is not the default, the resolution setting will not be updated when the printer is changed.


The resolution for this is to either set the resolution each time before printing, or set the Zetadocs PDF printer as the default printer.

Once an excel document has been printed with a certain resolution, it keeps that resolution even if the default printer is changed. The resolution for one of these files will need to be changed in the printer settings before printing.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 04/12/08 (JW/MW)

Equisys Logo, Document Management and Expense Management for Business Central

Replaced by script
Recent news

Understanding the profitability of projects is often a difficult and cumbersome process, especially if there is a lack of visibility around all the project costs. Getting that visibility of all ...

This article describes the new features and other improvements in the September 2021 update of the Zetadocs Expenses service. Zetadocs Expenses Release ...

North America
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
(770) 772 7201
Equisys Ltd
91 Southwark Bridge Road
United Kingdom
+44 (0)20 7203 4000

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies