Equisys technical notes

Technical guidance, explanations and fixes for our products

INFO: Installing the Zetafax Connector on Exchange 2003 server



ID: ZTN1310

This Zetafax technical note applies to:

  • Zetafax Connector
  • Microsoft Exchange 2003


This technical note details known issues administrators should be aware of when trying to install the Zetafax connector on systems running Microsoft Exchange 2003

More information

The Zetafax Connector for Exchange is a required component when using the email gateway with Zetafax server to send and receive faxes within Microsoft Outlook via Microsoft Exchange server. Zetafax version was released with support for Exchange 2000 and Exchange 5.5 however Exchange 2003 was not available at the time of release so it was not supported.

Users planning on upgrading an existing Exchange 2000 server to exchange 2003 will find the Zetafax connector for Exchange 2000 functions normally after the upgrade.

If you try to install the Exchange 2000 connector on an Exchange 2003 server then you will receive the following error messages.

"UnInstaller setup failed to initialize. You may not be able to uninstall this product"

"Not enough disk space on target drive while attempting to copy files"

Equisys has released an updated version of the connector for version 8 users; this can be downloaded from the Equisys website using the following URL.


Download the updated connector and run the installation on the Exchange 2003 server system. If you have any previous installations of the connector (e.g. prior to an upgrade) then you should remove this using the Add/Remove applet in the Control Panel.

Last Updated: 03 December 2008 (MW)

First Published: 02 Sept 2003 (SV/DH)

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