Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Unable to scroll in Zetadocs Document Viewer after clicking Archive

Print

ZTN4438

ID: ZTN4438

This Zetadocs technical note applies to:

  • Zetadocs for NAV version 6.0 and later

Symptom

When viewing a document in the Zetadocs Document Viewer and clicking on “Archive”, the NAV window blocks the other windows and the document in the Zetadocs Document Viewer cannot be properly viewed.

Cause

When clicking on “Archive”, the new window blocks the other windows from taking focus so the user cannot archive documents.

Resolution

Users should use “View Original” option when they need to view the archived document for inputing the details in the NAV record.

Status

Equisys is aware of this issue and will update this technical note when a solution has been found.

Last updated: 2nd November 2015 (JR/NT) 

Keywords: document queue view lock

Equisys Logo, Document Management and Expense Management for Business Central
 

Replaced by script
Recent news

Understanding the profitability of projects is often a difficult and cumbersome process, especially if there is a lack of visibility around all the project costs. Getting that visibility of all ...

This article describes the new features and other improvements in the September 2021 update of the Zetadocs Expenses service. Zetadocs Expenses Release ...

North America
 
Equisys Inc
30000 Mill Creek Avenue
Suite 335
Alpharetta, GA 30022
USA
(770) 772 7201
Europe
 
Equisys Ltd
91 Southwark Bridge Road
London
SE1 0AX
United Kingdom
+44 (0)20 7203 4000
 

© Equisys Ltd
All rights reserved

© Equisys Ltd    All rights reserved    Contact    Privacy policy    Cookies