Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Send fails if no recipients are specified in Zetadocs Client



ID: ZTN4125

This Zetadocs technical note applies to:

  • Zetadocs PDF 6.x to 7.0
  • Any Zetadocs for NAV install, using the above client versions


When using the Zetadocs PDF client a send fails if no recipients are specified, even if the option “View emails before sending” is set. The expected behaviour would be to display an Outlook window and allow the entering of addressing information.


Please contact Equisys Technical Support and quote the technote number ZTN4125 to gain access to a hotfix which resolves this issue.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 28th June 2011 (SD/MW)

Keywords: Zetadocs PDF Client Send Email Preview Outlook

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