Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Hard copy printer always set to Zetadocs PDF



ID: ZTN4082

This Zetadocs technical note applies to:

  • Zetadocs for NAV 3.0 and earlier


When printing a report from NAV to the Zetadocs PDF printer, if the delivery method is resolved as “Hard Copy” the hard copy printer will always be “Zetadocs PDF”, not the default system printer.


The cause of this problem is that the Zetadocs PDF printer has been set as the default printer for this report in the Printer Selections form in NAV and this is being checked when choosing the hard copy printer to use.


The behaviour for selecting the hard copy printer can be changed by opening the Zetadocs-Integration codeunit and changing the code in the GetHardCopyPrinter function from this:

// Return the printer that will be used for Hard-Copy delivery of this record




  IF NOT PrinterSelection.GET(USERID,ReportID) THEN

    IF NOT PrinterSelection.GET(USERID,0) THEN;


IF (PrinterSelection." Printer Name" < > '' ) THEN

  EXIT(PrinterSelection." Printer Name" )



To this:



This has been identified by Equisys as a problem with the software versions given above.

Last updated: 13th September 2010 (JW/MW)

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