Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Connector configuration changes are affected by Active Directory replication latency

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ZTN1176

ID: ZTN1176

This Zetafax technical note applies to:

  • Zetafax connector for Microsoft Exchange 2000 version 7.5.0.65

Symptom

Configuration changes are made to the Zetafax connector properties using the Exchange System Manager (ESM), however these changes do not take effect immediately. This is particularly visible when configuring the defaults coversheet and letterhead.

Cause

The connector properties are stored in Active Directory and as such are subject to the intra-site replication schedule. If replication has not yet occurred, the Zetafax Outlook extensions will display the previous available options.

Resolution

As Active Directory latency is unavoidable, you will need to plan for this 5-minute interval when making configuration changes.

Status

Zetafax version 7.5 is no longer supported by Equisys. If you wish to upgrade to the latest version of Zetafax please contact the Zetafax distributor for your country for more information or:

EQUISYS plc - United Kingdom

Phone: 020 7203 4000 (Intl +44 20 7203 4000)

Fax: 020 7203 4005 (Intl +44 20 7203 4005)

Email: sales@equisys.com

http://www.equisys.com

EQUISYS Inc - USA and Canada

Phone: (770) 772 7201

Fax: (770) 442 5789

Email: sales@zetafax.com

http://www.equisys.com

Last updated: 15 November 2005 (AA/EB)

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