Equisys technical notes

Technical guidance, explanations and fixes for our products

INFO: Summary of Zetafax features supported in an terminal services environment



ID: ZTN1290

This Zetafax technical note applies to:

  • Zetafax server and client (all versions)
  • Zetafax email gateway and Outlook extensions (all versions)
  • Windows 2000/3 server (including the Citrix Metaframe 1.8/XP add-ons)
  • Windows 2000/3 server (including the Citrix Presentation Server V4.0/XP add-ons)


Equisys have only optimised the Zetafax client and Zetafax printer to work in a terminal services (application server) environment.

More information

We recommend that the Zetafax server is installed on another Windows computer accessible on the network and only the Zetafax client should be installed directly on the terminal server.

What should be installed where

Terminal server

Zetafax server


Zetafax client and printers


Zetafax email gateway


Zetafax Outlook extensions


*not recommended. Terminal servers are designed to server client applications not servers.

**requires the Document Conversion Add-on (DOCTIFF) to render file attachment as Mail Rendering Subsystem (MRS) printer will not install.

***From Zetafax 9 onwards


Administrators who wish to configure fax functionality for users within a terminal services environment are advised to refer to the following technical notes:

ZTN1149-HOWTO Enabling 'Print to Fax' with published applications in Windows 2000/2003 terminal services

ZTN1132-HOWTO Configure Zetafax 7 with Windows 2000 terminal services (mixed mode)

ZTN1131-HOWTO Configure Zetafax 7 with Windows 2000 terminal services

ZTN1371-HOWTO: Configure Zetafax 9 with Windows 2000/3 terminal services

ZTN1372-HOWTO: Configure Zetafax 9 with Windows 2000/3 terminal services (mixed mode)

ZTN1403-HOWTO: Install Zetafax Outlook extension on terminal server systems

For Windows NT Terminal server edition environments please refer to the Zetafax user's manual.

Last updated 31 July 2009 (PJ/EB/MW)

Date published 20 June 2003 (SV/GC)

Keywords < Terminal server> < Terminal services> < Citrix Presentation Server>

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