Equisys technical notes

Technical guidance, explanations and fixes for our products

INFO: Brooktrout Partially Received Faxes Update Patch



ID: ZTN1638

This Zetafax technical note applies to:

  • Zetafax Version 2007 SP1


This technote provides information about “Brooktrout Update for Partial Fax Processing Capability” October 2007

More information      

This is an optional patch that addresses the following issues in Zetafax 2007:

  • Fixes issue when a received fax is cut off midway, the Zetafax Server would discard the entire message and no partial fax is shown to the user.

Update Filename: ZTN1630-11.1.631.exe

Available via the Update Service in Zetafax Server Version 2007 SP1.

To check for updates:

Start the Zetafax Server, then click “Check for Updates…” in the Help menu


From the “Start” menu click START\ALL PROGRAMS\ZETAFAX\Check for Updates

Installation Instructions

  1. On the Zetafax Server machine(s), perform the following:
  2. Copy the ZTN1630-11.1.631.exe file in a folder
  3. Ensure the Zetafax Server and Zetafax Configuration programs are not running
  4. Double click on the ZTN1630-11.1.631.exe
  5. Start the Zetafax Server.


This update fixes the following issues:

ZTN1630-FIX Brooktrout devices receive no notification when receiving is interrupted

Last updated: 21 November 2008 (NT/GC/MW)

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