Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Automatically add a dial prefix to a fax number using Zetafax



ID: ZTN1528

This Zetafax technical note applies to:

  • Zetafax 9 and later


This technical note explains how to automatically add a prefix.  To prevent the need for users to do this for every fax that is sent.

Note: A prefix is any extra digits added to the front of a fax number to allow external lines to be accessed.  For example an extra 9.

More information

This is useful when you need to add a prefix to dial out - 9 for instance - and you want to put it by default, so it makes things easier for the user.

  1. On the Zetafax Server click on Start | Programs | Zetafax and open the Zetafax Configuration program.
  2. Click on Devices, right-click on your fax device to bring up the Device Options dialog box.
  3. Choose Edit.
  4. In the Device options, add the prefix needed in "Dial prefix for external calls" followed by a coma.

You will need to do this on all devices you have configured.

  1. Once you have changed every device you need to restart the Zetafax server software for the changes to take effect. (On Zetafax Server, option Restart Server)


More information about Device options:

ZTN1412-HOWTO - Changing the company name and fax number on the header line

Last updated 15/06/2006 (CB/EB)

Keywords: Zetafax device modem prefix registration

Equisys Logo, Document Management and Expense Management for Business Central

Replaced by script