Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Insufficient space when loading large amount of contacts from external source to address book

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ZTN1896

ID: ZTN1896

This Zetafax technical note applies to:

  • Zetafax 2011
  • Zetafax 2012

Symptom

When loading an external source of contacts into the Zetafax address book, the error message “Insufficient space to load the file” is shown if the external source contains a large amount of contacts.

Cause

This was caused by a predefined memory limit in the Zetafax client that prevented the loading of large amounts of data.

Resolution

This issue has been resolved in the Zetafax 2012 Platform Feature Pack, available for download here. This update is available free of charge to existing Software Assuancre customers and can be accessed using the password provided in your Software Assurance newsletter. For more details on gaining access to this password email: support@equisys.com.

Status

This fault was corrected in the Zetafax 2012 Platform Feature Pack

Last updated: 26th November 2012 (WK/MW)

Keywords: Zetafax client, Address book, memory limit

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