Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: API program produces memory errors or crashes when attaching more than 30 files

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ZTN1921

ID: ZTN1921

This Zetafax technical note applies to:

  • Zetafax 2012 and earlier

Symptom

When attaching more than 30 files using the Zetafax API and attempting to send the fax message, memory errors may occur or the program calling the API may crash.

Cause

There is a limit of 30 file attachments in Zetafax and this limit did not have sufficient protection against a larger number of attachments being added.

Resolution

This issue has been resolved in an update available for download here.

Status

This behaviour was corrected in the above mentioned update.

Last updated: 28th January 2012 (NT/MW)

Keywords: Zetafax API attachments crash memory

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