Equisys Technical Notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs PDF embedded addressing commands are ignored when printing from Sage Line 50 2007

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ZTN3551

ID: ZTN3551

This Zetafax technical note applies to:

  • Zetadocs PDF version 3 and later
  • Sage Line 50 (Accountant) 2007 (v13)
  • Sage Line 50 (Accountant Plus) 2007 (v13)
  • Sage Line 50 (Financial Controller) (v13)

Symptom

When printing a document that contains Zetadocs PDF embedded commands from Sage Line 50 2007 to the Zetadocs PDF printer, the embedded commands are ignored and not processed.  After the document opens in Zetadocs PDF, the printed document still contains the embedded commands, and no data (ie. Email address, subject, fax number) has been extracted from the document.

Cause

With the release of Sage Line 50 2007, printing a document with embedded commands no longer processes those commands.  This is because of a fundamental change in printing that occurred in Sage Line 50.  There is no text that is extracted from the printed document, and thus, the embedded commands cannot be processed by Zetadocs PDF.

Resolution

Printing a document from within Sage Line 50 2007 works well without embedded addressing commands.  Any information about the recipient or the message must be entered manually.  For example, the recipient's email address, fax number and the subject of the message must be entered manually in Zetadocs PDF after printing to the Zetadocs PDF printer.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 26/04/2007 (PF/DH)

Keywords: embedded addressing commands sage line 50

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