Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Zetadocs does not launch after printing images from Windows Photo Gallery



ID: ZTN3575

This Zetadocs technical note applies to:

  • All Zetadocs Versions


Printing of images from Windows Photo Gallery in Vista will not work correctly. Once printing is completed the Zetadocs client is not launched. After printing, the image will appear in Zetadocs the next time it is launched.


This is due to a compatibility issue between Windows Photo Gallery and the printer driver that Zetadocs uses.


This problem can be resolved by setting the default application for image files to MS Paint rather than Windows Photo Gallery.


This has been identified by Equisys as a problem with the software versions given above.

Last updated: 16/01/08 (JW/MW)


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