Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Selecting the 'Fax using Zetafax' option from Word in Terminal Services does not work

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ZTN1753

ID: ZTN1753

This Zetafax technical note applies to:

  • Zetafax v2009 SP1 and later

Symptom

Selecting the ‘Fax using Zetafax’ option from the ‘Send’ menu in MS Word under Terminal Services prints the document to the default printer rather than the Zetafax Printer.

Resolution

Print the document directly to the Zetafax Printer through the ‘Print’ menu in Word, or make Zetafax the default printer.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 1st September 2009 (GR/MW)

Keywords: printing, terminal services, Word

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