Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Outlook 2010 Addin with Exchange 2003 does not allow the release of a fax sent for preview

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ZTN1797

ID: ZTN1797

This Zetafax technical note applies to:

  • Zetafax 2010

Symptom

When using the Exchange 2003 Email Connector and sending a fax for preview using the Outlook 2010 addin, it is not possible to release the fax for sending.

Cause

This is due to a change in the Zetafax MAPI properties used for previewing and approving a fax which was implemented in Outlook 2010.

Resolution

The Exchange 2003 Connector will still allow previewing from older versions of Outlook, and the Exchange 2007 and 2010 connectors both support releasing of preview faxes from any supported version of Outlook.

Status

This has been identified by Equisys as a problem with the software versions given above.

Last updated: 3rd June 2010 (NT/MW)

Keywords: Exchange 2003 Outlook 2010 release for preview

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