Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: NAV crashes on opening the Zetadocs Archive form when the Zetadocs for NAV Client is not installed

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ZTN4183

ID: ZTN4183

This Zetadocs technical note applies to:

  • Version 5.0 of Zetadocs for NAV

Symptom


On a system where the Zetadocs for NAV Client is not installed, opening the Zetadocs Archive form for a given record will cause NAV to crash displaying the following screen:

Cause

This is due to the fact that the Zetadocs Archive form calls to a set libraries provided as part of the installation of the Zetadocs for NAV client. Without these installed, NAV crashes trying to call files that don’t exist on the machine.

Status

This has been identified by Equisys as an issue with the software versions given above.

Last updated: 1st March 2012  (SD/MW)

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