Equisys technical notes

Technical guidance, explanations and fixes for our products

PRB: Installing the Zetafax Server to a file server without long file name support

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ZTN1123

ID: ZTN1123

This Zetafax technical note applies to:

  • Version 7.00.0.26

Symptom

The Zetafax version 7 installation fails if the path specified during set-up points to a share that resides on a file server that does not support long file names (LFN).

Cause

The install fails to copy files to the file server because they exceed the 8.3 file name length.

Resolution

Install locally or to a LFN compliant network share.

Status

The behaviour of the software versions given above is as designed.

Last updated: 15 February 2001 (JG/DH)

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