Equisys technical notes

Technical guidance, explanations and fixes for our products

HOWTO: Update the Zetafax Printer Manually



ID: ZTN1447

This Zetafax technical note applies to:

  • Zetafax 9.1 and later



This technote details the steps that need to be taken to manually update the Zetafax printer.

More information

By updating the Zetafax printer many issues such as the client addressing dialog box not appearing are fixed. If a user is experiencing any problems printing using the Zetafax printer, the first step should be to update the printer.

To update the printer please carry out the following steps:

  1. Search your Windows directory for files named imgf*.*
  2. A variety of DLL's will appear. If they start with imgfx you are using the normal driver. If they begin with imgfb you are using the faxbatch driver.
  3. Create a folder on your PC somewhere such as c:\program files\zetafax\imgfaxdir. Then navigate to PrintdriverV3 Install files  and extract the contents of Printdriver V3  zip to the imgfaxdir directory you created.
  4. Then download the appropriate driver files for your Operating System and current drivers. i.e. if you are a Windows  XP Professional user with a faxbatch driver (as described in step 2) you should download the Windows XP FaxBatch file. There are also drivers for Win 2000 and 2003. You will find them here PrintDriverV3 Driver files
  5. Extract the contents of the chosen zip to the imgfaxdir directory as above.
  6. In the imgfaxdir directory you will find a file called SAMPLE.BAT - Right click  SAMPLE.BAT and select edit.
  7. SAMPLE.BAT assumes Windows is installed in C:\WINDOWS. If this isn't the case replace C:\Windows with the location of your windows directory. There are four places this needs to be done in the file, you will need to change them all.
  8. Save and close SAMPLE.BAT
  9. Go to Start | Run and type cmd into the edit box and press Enter to open a command prompt. Navigate to  the SAMPLE.BAT  file in  the imgfaxdir you created earlier using the CD command. Run SAMPLE.BAT from here.
  10. After SAMPLE.BAT has finished reboot  the machine.
  11. Run up another command prompt.
  12. Type SET and press enter. Make a note of local temp area i.e. TEMP=
  13. Navigate to the Printer and Faxes folder, right click the Zetafax printer, select Properties and go to Device Settings.
  14. Under the Output File section set the 'Path for output files' to the temp area as in step 12. Also set the  Prefix for output files is to ZFAX.
  15. Apply your changes.


ZTN1446 PRB: Terminal Service Printer Driver Installed on a Machine in Remote Admin Mode                 

Last updated: 9 May 2006 (LD/GR/EB)

First published: 30 March 2005 (RM/GR)


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