Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Zetafax connector installation on cluster server

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ZTN1119

ID: ZTN1119

This Zetafax technical note applies to:

  • Zetafax connector version 6.01 to 7.5.
  • Exchange 2000 server installations on windows 2000 cluster server systems.

Symptom

You receive an error during the Zetafax connector install on the Exchange cluster and the installation is aborted.

Cause

The Microsoft Cluster Service (MSCS) provides DLL's to allow applications to link to MSCS and take complete advantage of its high availability fail over capabilities. The versions of the Zetafax connector from 6.01 to 7.5 do not use these DLL's and is only supported in single node/server configuration.

Resolution

Equisys has introduced support for Exchange 2000 when installed on a cluster server. If you wish to install the connector in cluster server environment please contact the Zetafax distributor for your country for more information or:

EQUISYS plc - United Kingdom

Phone: 020 7203 4000 (Intl +44 20 7203 4000)

Fax: 020 7203 4005 (Intl +44 20 7203 4005)

Email: sales@equisys.com

http://www.equisys.com%20/

EQUISYS Inc - USA and Canada

Phone: (770) 772 7201

Fax: (770) 442 5789

Email: sales@zetafax.com

http://www.equisys.com%20%20/ 

If you already have Zetafax version 7.5.1 or later then please refer to ZTN1226-HOWTO Install Zetafax Connector for Exchange Cluster Server

Status

The behaviour of the software in the versions given above is as designed.

Last updated: 20 November 2002 (SV/DH)

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