Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: Zetadocs fails to deliver reports with Enable Additional Filter option

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ZTN4510

This Zetadocs technical note applies to:

  • Zetadocs for NAV version 10.
  • Microsoft Dynamic NAV 2016 with cumulative update 17 or later
  • Microsoft Dynamic NAV 2017 with cumulative update 4 or later
  • Microsoft Dynamic NAV 2018

Symptom

When using a report with the option “Enable Additional Filter” and a date filter with Zetadocs Server Delivery, Zetadocs fails to send the report with this error:

Cause

From the cumulative updates 4 for NAV 2017 and 17 for NAV 2016, Microsoft Dynamics NAV stores the requests filters as culture invariant, but Zetadocs for NAV logic relies on NAV function which only accepts culture specific dates.

Resolution

This fault was corrected in a hotfix, which is available by contacting Equisys Technical Support and quoting the technote number ZTN4510.

Status

This behaviour was corrected in the hotfix detailed above.

Last updated: 08th February 2018 (CR) 

Keywords: Date Filter, Date Format, NAV Cumulative Update, Server side delivery

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