Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Pages take a long time to load when Zetadocs Addin is enabled on the page

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ZTN4258

ID: ZTN4258

This Zetadocs technical note applies to:

  • Version 5.5.297 and below of Zetadocs for Microsoft Dynamics NAV

Symptom

Users may experience slow loading of NAV pages when the Zetadocs Addin has been enabled on that page. Users are unable to interact with the page for that period of time. This is more evident on high load terminal server systems.

Cause

This was due to the way the Zetadocs addin checks for licensing.

Resolution

This issue has been resolved in the Update rollup 5.5.289 of Zetadocs for NAV, available for download here.

Status

This fault was corrected in the above mentioned update.

Last updated: 31st May 2013 (NT/MW)

Keywords: Zetadocs Addin slow load

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