Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Outlook 2007 Extensions fax viewer form is blank



ID: ZTN1741

This Zetafax technical note applies to:

  • Zetafax Outlook Extensions v2009


When double-clicking a received fax in Outlook 2007 the fax viewer form is opened, but an image is not displayed.


The problem was caused by an internal component mismatch.


A fix is available for this issue and can be downloaded from the following location:



This behaviour was corrected in a v2009 Zetafax Client patch.

Last updated: 2nd July 2009 (GR/MW)

Keywords: < Outlook 2007 extensions> < blank viewer>


Recent news

This week we are acknowledging World Wellbeing Week 2020 - which runs from Monday 22 to Friday 26 June 2020. Participants including wellbeing practitioners, charities and social enterprises ...

As much of the world starts to ease after lockdown, the next couple of months provide many businesses with a useful window ahead of the next phase - of opening up the economy. Of course, many ...