Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: Only one document archived to related NAV records appear in the Zetadocs addin.

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ZTN4351

ID: ZTN4351

This Zetadocs technical note applies to:

  • Zetadocs for NAV 5.5

Symptom

Only one document archived to a related NAV record is displayed in the factbox e.g. a document is archived to a sales order, and another document is archived to another sales order, only one appears in the factbox for a posted sales invoice that is associated with both sales order.

This issue may occur when one or more documents are archived to related records. The issue is more likely to occur if there are many documents associated with related records.

Cause

The affected version of Zetadocs constructs a query to SharePoint to fetch related documents. The structure of this query was incorrect for some particular circumstances.

Resolution

This issue has been resolved in the September update rollup (6.1.338) of Zetadocs for NAV, available for download here.

Status

This fault was corrected in the above mentioned update. This issue does not occur in later versions of Zetadocs for NAV

Last updated: 12th September 2014 (SB/NT/BM/WK)

Keywords: NAV missing related linked documents

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