Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: Multiple faxes to the same recipient causes the Zetafax connecter to stop



ID: ZTN1083

This Zetafax technical note applies to:

  • Zetafax Exchange connector


After a Zetafax user has submitted more than 5 faxes to the same recipient in quick succession (e.g. Same fax recipient nested in multiple distribution lists) the Zetafax connector will stop with the following error in the Event log: "**** [IN ] Error while processing message of class [ENVELOPE.IPM.NOTE.FAX.SENT] ****".


This is caused by a threading issue in the Zetafax connector program (ZFCONNECTOR.EXE).


This issue is resolved by applying the Zetafax 7 Exchange connector maintenance release (ZFC_700128.EXE). This is available on the Equisys web site http://www.equisys.com/ as a separate download for Zetafax 7 mail gateway users.


This behaviour was corrected in the above mentioned maintenance release.

Last updated: 07 November 2000 (GC/DH)


Recent news

As part of our drive towards making the software simpler to use, Zetadocs Expenses now supports single sign-on using Microsoft work or school accounts. This makes it easier for Office 365 ...

This article describes the new features and other improvements in the August 2019 release of the Zetadocs Expenses service. Zetadocs Expenses ...