Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: GoldMine Setup Wizard reports a connection error

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ZTN1559

ID: ZTN1559

This Zetafax technical note applies to:

  • Zetafax version 2006 and later
  • Zetafax Connector for GoldMine

Symptom

During the setting up of the connection to the GoldMine database the Setup Wizard reports GoldMine connection error. Additionally nothing is recorded in the GM.log file.

Cause

Under some circumstances the setup wizard would not be able to connect to the GoldMine root folder listed in the specified user's GoldMine INI file.

Resolution

This issue is resolved by applying the Zetafax GoldMine Integration Library update:

ftp://ftp.equisys.com/pub/Zetafax2006sp1/Updates/ZTN1559_Goldmine_Library_update.zip

Status

This behaviour was corrected in the above mentioned patch.

Last updated: 05 January 2007 (GC/PJ)

Keywords:  goldmine connection error

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