Equisys Technical Notes

Technical guidance, explanations and fixes for our products

FIX: From address not populated when resubmitting archived document

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ZTN4311

ID: ZTN4311

This Zetadocs technical note applies to:

  • Version 9.0.284 and below of Zetadocs PDF
  • Version 5.5.307 and below of Zetadocs for NAV

Symptom

This issue applies to systems where network archiving is configured in the Zetadocs Delivery Settings in NAV and the email from address is being used.

Documents that are delivered from the Zetadocs Client are archived to the configured network folder.  Any previously archived documents that are resubmitted from the Archive panel in the Zetadocs Client appear correctly, but the From address is not populated.

Cause

This issue is caused by an error in the routines used to save out the document metadata when archiving.

Resolution

A hotfix is available which resolves this issue.

Status

Please contact technical support for a solution to this issue. This issue has been resolved in version 6.0 of Zetadocs for NAV.

Last updated: 18th December 2013 (JW/MW)

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