Equisys technical notes

Technical guidance, explanations and fixes for our products

FIX: Faxes sent to recipients with a carriage return in display name are rejected when using Zetafax SMTP Server



ID: ZTN1952

This Zetafax technical note applies to:

  • Zetafax 2012 Platform Feature Pack and earlier with SMTP Server


Faxes addressed using contacts and distribution lists that include contacts with certain characters (most notably a carriage return) and sent using the Zetafax SMTP Server are rejected by Zetafax Server, stating there is an invalid recipient.


Zetafax SMTP Server was unable to deal with carriage returns in a contact’s display name.


A hotfix is available from Equisys Technical Support.


This fault was corrected in the above mentioned hotfix.

Last updated: 12th June 2013 (NT/MW)

Keywords: SMTP Server carriage returns recipient name


Recent news

It’s that time of year again. Directions EMEA is right around the corner. This year, it takes place at the Austria Center in Vienna, between 9-11 October. Traditionally, Directions NA would take ...

We are delighted to announce that the Zetadocs Delivery and Zetadocs Capture Extension for Business Central is now available on AppSource, the app store for Business Central. This is an ...